Contact Us

We're Here for Your Restful Journey

At MicaMelt™, we are dedicated to helping you build the ultimate bedroom sanctuary. Whether you need guidance selecting the ideal ice-cooling sleep mat, have questions about our ergonomic body alignment pillows, or require updates on an existing order, our sleep support team is here to provide attentive, reliable assistance.

We strive to respond to all inquiries as quickly as possible during our regular business hours.

📞 Phone & SMS Support

+1 (408) 662-6733

✉️ Email Customer Care

service@prismglowshun.com

🏢 Corporate Headquarters

MicaMelt™

232 Barber Ct

Milpitas, CA 95035

United States

⏰ Customer Support Hours

  • Monday – Friday: 9:00 AM – 5:00 PM (PST)

  • (Closed on weekends and U.S. federal holidays)

💡 Quick Support Tip for Existing Orders:

If you have already placed an order with us, please include your Order ID / Number in your email or message. This helps our team access your shipment details immediately and provide a faster resolution.

Thank you for choosing MicaMelt™ to transform your nightly sleep. We look forward to assisting you!